Refund Policy for SM-TV.IN

Effective Date: 13-04-2023

Thank you for choosing SM-TV.IN (the "Website"). This Refund Policy explains the terms and conditions under which refunds are provided for our services. By using our Website, you agree to comply with this Refund Policy.

1. Subscription Refunds
1.1 Eligibility: Refunds for subscription-based services are subject to the terms and conditions of the specific subscription plan you have purchased.
1.2 Cancellation and Refunds: If you wish to cancel your subscription and request a refund, you must follow the cancellation process specified in your account settings or contact our customer support team. Refunds will be processed according to the following conditions:
  a. Monthly Subscription: Refunds may be available if requested within [number of days] from the date of purchase. After this period, no refunds will be issued.
  b. Annual Subscription: Refunds may be available if requested within [number of days] from the date of purchase. After this period, refunds will be prorated based on the remaining months of the subscription.
1.3 Refund Method: Refunds will be issued using the same payment method used for the original purchase. Please allow [number of days] for the refund to be processed and reflect in your account.

2. Service Disruptions
2.1 Refunds for Service Disruptions: In the event of a significant service disruption or outage that prevents you from accessing the Website and its services for an extended period, you may be eligible for a refund. The decision to issue a refund will be made at our sole discretion.
2.2 Notification: To request a refund due to a service disruption, please contact our customer support team within [number of days] of the disruption. You may be required to provide relevant information and documentation to support your refund request.

3. Non-Refundable Items
The following items are non-refundable:
- One-time purchases and individual transactions.
- Any fees or charges associated with third-party services, such as payment processing fees.

4. Modification or Termination of Services
We reserve the right to modify, suspend, or terminate our services, in whole or in part, at any time and without prior notice. In such cases, refunds may be provided at our discretion.

5. Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact our customer support team at [email address]. We will be happy to assist you and address any refund-related queries.

Please note that this Refund Policy is subject to change without prior notice. The most recent version of the Refund Policy will be posted on the Website, and your continued use of the Website after any modifications to this policy constitutes your acceptance of the revised terms.

By using the Website, you acknowledge that you have read and understood this Refund Policy and agree to abide by its terms and conditions.